Name: DiSC EPIC Account • disc training hub
SKU: W-802
Price: 191.25 USD
Availability: InStock

Question 1

How much does it cost to have the assessment appear to come from me with my logo?

Terry Coates · Accepted Answer

With an EPIC Account, this costs nothing! Your logo and up to seven lines of custom text appear on every report cover. You can also re-name any of the profile titles and specify the name displayed on email messages sent by the system.

An EPIC account usually costs between $150 and $250, however we don't charge a setup fee and we'll cover the cost with an initial purchase of just 100 credits. That's equivalent to roughly 7 Workplace or Catalyst profiles).

Question 2

Once purchased, how long until the EPIC credits expire?

Terry Coates · Accepted Answer

EPIC Credits never expire. There is no risk in purchasing ahead and because the credits can be used for any Everything DiSC or Five Behaviors profiles, you can still use the credits even if your specific needs change.

Question 3

Are there any additional costs for DiSC training that I need to consider?

Terry Coates · Accepted Answer

The main cost is the profile. Beyond that, if you are going to print the profiles, that is an extra cost. For conducting your own training classes, we highly recommend a facilitation kit. There are also some training add-ons available to complement some of the classes, but these are optional.

Aside from these optional items, there are no annual licensing or maintenance fees with Everything DiSC or The Five Behaviors.

Question 4

If I send assessments from my EPIC account, who gets the assessment first, the respondent or me?

Terry Coates · Accepted Answer

Well, if it's a race, the respondent would win. Seriously, though, the answer depends on the type of assessment and whether or not you have an EPIC Account.

Catalyst Profiles: The very nature of the Catalyst system is that respondents have access immediately upon completion of their assessment. This cannot be changed. If you have an EPIC Account, you can set it up so that you receive an email when assessments are completed. You can then download a PDF of the results. If you also have a Catalyst profile, you can also find the new profile in the "Your colleagues" section and see their style there.

Traditional Profiles: When you have an EPIC Account, you can choose whether or not the respondent gets to see the results immediately upon concluding the assessment. If you prefer, you can choose to see it first and then share it with them when you are ready. If you do not have an EPIC Account (and you purchased assessments from DiSC Training Hub), we can email the results to you for any profile that you purchased.

Question 5

Can I change the profile title to fit what I am doing?

Accepted Answer

You can rename any of the profiles using report tailoring, a built-in functionality of the EPIC account. This does not carry any additional cost.

Question 6

If I send assessments from my EPIC Account, will my clients ever be contacted via their email address?

Accepted Answer

Your client’s email address resides in your EPIC account and unless you give us permission, we can’t even view your client’s data. The only email messages they receive would be generated by the system. You might receive an occasional email as an EPIC Account holder, but your clients will not be contacted directly.

Question 7

Is there any prompting that would let me know someone didn't finish it?

Accepted Answer

You can be notified when someone completes the assessment, but not when they haven’t. You can easily run a report to see who hasn’t completed an assessment. The system does provide one scheduled reminder email to go out to those who haven’t completed an assessment and you can manually send additional reminders at any time.

Question 8

What is an "EPIC Credit"?

Terry Coates · Accepted Answer

EPIC Credits are the currency of EPIC, the back-end administration website for both Everything DiSC and The Five Behaviors. It's similar to they way arcade games used to be played. You bought some tokens and then used those tokens to play games. Some games used more tokens than other games and some reports in EPIC cost more credits than others. In order to use EPIC Credits, you need to have an EPIC Account.

Question 9

How do I create a Comparison Report between two people?

Accepted Answer

Comparison Reports are created using the results of any two people that have completed any of the Everything DiSC assessments. There are three ways of creating them: 1) As the administrator of the EPIC account, you can create these reports manually. 2) If the two people in question have created their free My Everything DiSC accounts, they can, by mutual agreement, do the comparison themselves online using an interactive tool or they can download the complete report. 3) If the two people are in the same organization on the Catalyst platform, comparisons are freely available. In all cases, there is no cost to create these reports.

Question 10

How do I add Agile EQ for just 10 EPIC credits?

Terry Coates · Accepted Answer

When someone has completed a Catalyst assessment (for 15 credits) you can add the results from additional applications (like Agile EQ) for just 10 additional credits. The respondent will get an email telling them the new info is available. Most applications will not require any additional questions to be answered; the results just appear.

To add EQ to an existing Catalyst record:

In EPIC, go to the Manage Reports menu
Choose Catalyst: Add Applications to Access Codes
Find the records you want and put a check next to them
Hit Next > >
On the next screen, check the Agile EQ box and click Save

If the respondent has completed an assessment that isn't Catalyst, you can upgrade them to Catalyst for free (through December, 2022) and add the Agile EQ to that for 10 credits. We have article on how to do the upgrade: How to Use an Existing Report to Create a New Assessment

Question 11

Why does an EPIC Credit cost so much less than a Workplace profile?

DiSC Training Hub · Accepted Answer

Because it takes 15 EPIC Credits to create one workplace profile. And 15 multiplied by [product_price id="27557"] equals [product_price id="24665"]. Other profiles may require more credits, resulting in a higher cost.

Keep in mind that these are retail prices. EPIC Account holders receive preferred corporate pricing, which can reduce the cost significantly. This is because as an EPIC Account holder, you are taking on the administrative duties (which are actually quite light). For retail sales, we are taking care of the administration.

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